E-commerce Launch Success

Fragrance Brand Digital Launch: E-commerce Build & Go-to-Market Strategy

Role Digital Commerce Strategist & UX Consultant
Client Luxury Fragrance Brand
Timeline 2020 • 6 months

Project Overview

End-to-end digital commerce launch including Shopify storefront setup, fulfillment process design, analytics implementation, and comprehensive go-to-market strategy with content calendar.

Key Deliverables

  • Custom Shopify storefront with branded experience
  • Comprehensive fulfillment SOP documentation
  • Analytics and conversion tracking setup
  • Go-to-market strategy with content calendar

Client Context & Challenge

A luxury fragrance brand sought to establish their first digital presence and create a scalable e-commerce foundation for growth.

📱

No Digital Presence

Fragrance brand with no existing online storefront or digital marketing strategy

🛍️

E-commerce Infrastructure

Needed online storefront with branded experience and seamless checkout process

📦

Fulfillment Process

Required scalable fulfillment process design for order management and shipping

📈

Marketing Strategy

Lacked comprehensive GTM roadmap and structured content marketing approach

Approach & Methodology

01

Shopify Store Development

Built custom-branded online store with product catalog, payment processing, and mobile optimization

02

Fulfillment SOP Design

Created end-to-end fulfillment workflow from order intake through packing, shipping, and returns

03

Analytics Implementation

Set up comprehensive tracking for conversion metrics, customer behavior, and performance insights

04

GTM Strategy Development

Developed detailed go-to-market plan with structured content calendar and marketing execution

Results & Impact

Launch Success
Successfully launched professional digital storefront on time and within budget
150% Growth
Increase in customer acquisition within first quarter post-launch
Content Strategy
Established repeatable content cadence for sustained marketing efforts
Process Optimization
Streamlined fulfillment enabled smooth order handling and customer satisfaction

Proof & Evidence

Visual documentation of project deliverables and strategic implementations

🛍️

Shopify Storefront Design

• Custom brand styling
• Product catalog layout
• Mobile-responsive design
• Checkout optimization

Custom-branded e-commerce store with product catalog, checkout flow, and mobile optimization

📋

Fulfillment SOP Flow

Order
Process
Pack
Ship
Track

Streamlined order processing workflow from intake through shipping and returns

📊

Analytics Dashboard

Conversion Rate 3.2%
Avg. Order Value $127
Customer LTV $340

Conversion tracking, customer behavior insights, and performance metrics

📅

GTM Content Calendar

Mon
Tue
Wed
Thu
Fri
Blog
Promo
UGC

Monthly content strategy with social media posts, email campaigns, and promotional schedule

Ready to Launch Your Digital Commerce Strategy?

This case study demonstrates a proven approach to building scalable e-commerce solutions with comprehensive go-to-market strategies. Let's discuss how similar methodologies can drive growth for your brand.